Most teams and businesses have processes that they repeat all the time. Whether it’s onboarding a new client, managing a delivery, or working through a series of internal tasks, there’s usually a process that needs to be followed.
The trouble is, things can easily fall through the cracks and long multi step processes can be where bottle necks start to form. Messages get missed, people forget to update each other, or you lose track of what’s been done and what hasn’t. That’s exactly the kind of problem we wanted to solve for Michael Almond Estates.
The Brief: Improve efficiency and communication to help facilitate their rapid growth
We’ve built a process management tool that keeps things running smoothly by bringing everything together in one place. It keeps the whole team in the loop, cuts down on emails, and helps make sure nothing gets missed.
The tool sends automatic reminders to the right people at the right time, so they know what needs doing without someone having to send an email to chase them.
It also gives full visibility across the process too. Our client can see where things are up to, spot hold-ups early, and get a better sense of how the team is progressing through their processes. This clarity and efficiency is what’s going to help their business scale without the headaches that come with growth.
We’ve also added in a central space for notes and updates, so all the key information about each project or task is easy to find. That means less digging through emails or trying to remember where someone said something to someone else, allowing the team to work more efficiently.
The Results: Smoother processes, easier work days and faster completion
This type of software makes a difference quite quickly. Instead of people having to remember who they need to tell or worry about something being forgotten, they can just get on with the job. The tool handles the structure, and the team handles the work!
How we build custom software solutions
We don’t just hand over the software and leave you to it. Part of our service is sitting down with our clients to work out what they need the tool to do. Every team’s a bit different, and we want to make sure the tool fits the way you already work, rather than asking you to change everything.
Before we start we’ll sit with you and your team to understand your process, where the bottle necks are and how you work. This information will be our guide for creating the ideal software for you, totally customised to you and your team.
Once we’ve mapped out the process, we take care of building the system, getting it all set up, and we’ll train your team on how to use it. We’re on hand to help after it goes live as well, you’re not left on your own trying to figure things out. That means answering questions, making changes if needed, and helping your team get the most out of it as they start using it daily.
It’s not a flashy tool, it’s not stuffed with AI for the sake of it, but it doesn’t need to be! It’s there to do the quiet work in the background. It keeps the team updated, sending reminders, storing notes, and helping the team get through the process without a load of hassle.
Could you benefit from a custom software solution?
This type of software is a great fit for anyone who has a consistent process they need to stick to especially when that process involves more than one person. We’ve seen it work really well for companies managing projects, onboarding clients, or handling internal workflows. If the same steps need to happen each time, and things tend to slow down when people lose track, this sort of system can really help.
If you’ve got a process you follow over and over again, and you’re spending too much time trying to keep everyone on the same page, we can help! It doesn’t need to be complicated. We’ll sit down with you, figure out what needs doing, and get something in place that just works.
Mon, 16 February 2026