As a small business owner, you know how important it is to keep track of your customers and leads. It’s one of the many jobs on your every growing to-do list and another thing to keep track of. This is why we recommend a CRM system for all businesses, regardless of their size.
A CRM will do the grunt work for you, keeping track of customer enquiries, billing, contact details and give you a representation of your sales flow.
But with so many CRM solutions on the market, it can be difficult to know which one is the best fit for your business.
We recommend Zoho Bigin as a CRM solution.
Affordability and All-in-one platform
First and foremost, Zoho Bigin is an affordable solution for small businesses. With plans starting at a low monthly rate, it is accessible to businesses of all sizes.
It comes with a range of tools designed to help, such as sales automation, lead management, and marketing automation, all on one platform. This helps you to streamline your operations and manage all aspects of your business from one central location. This is a real game changer when your time is at a premium, you have one system to manage and it can do everything you need.
Customisation and Integration
One of the great things about Zoho Bigin is its high level of customisation. Businesses are rarely the same and each one has its own needs.
The CRM software can be tailored to the specific needs of your business, and can be integrated with other Zoho applications, such as Zoho Books and Zoho Reports. This makes it easy for you to manage all aspects of your operations from one central location.
Mobile App
Zoho Bigin also has a mobile app, which allows you to manage your CRM on-the-go. This makes it easy for you to stay on top of your customer relationships, even when you’re awya from the office. Perfect for those working from home days!
Lead Management
Lead management is another important aspect of any CRM software, and Zoho Bigin excels in this area.
The software offers a variety of tools to help businesses manage their leads, such as lead scoring, lead nurturing, and lead segmentation. This allows you to prioritise and follow-up with the most promising leads and improve the efficiency of your sales process. Never leave a potential prospect on the table again!
Marketing Automation
Marketing automation is another key feature of Zoho Bigin. The software automates repetitive tasks, such as email campaigns and social media marketing. This gives you time back and increases the effectiveness of your marketing efforts.
The software also provides analytics and reports to help you track the success of your campaigns and make data-driven decisions.
In conclusion, Zoho Bigin CRM is a cost-effective, all-in-one solution that offers a wide range of features that are perfect for small businesses. From sales automation to lead management and marketing automation, it has everything that you need to manage your customer relationships and grow their business.
If you need help getting started with CRMs, integrating with Zoho or just advice on how to use the data in your CRM for an effective marketing campaign our team would love to help.
Why not give us a call today to see how we can help transform your business with CRM.
Fri, 05 May 2023